Job Purpose

The Tender Supervisor is responsible for leading and overseeing all tender-related activities to ensure timely, compliant, and successful participation in healthcare procurement processes. This role plays a key part in driving operational excellence, maintaining regulatory compliance, and supporting the company's business growth objectives.

Key Responsibilities

Tender Operations Management

• Manage and supervise the overall activities of the Tender Department to ensure achievement of assigned objectives and performance targets.
• Lead the planning, coordination, and execution of tender activities to maximize tender success rates.
• Monitor tender timelines and ensure all submissions are completed accurately and on schedule.

Process Governance & Compliance

• Develop, implement, and continuously improve tender processes, policies, and standard operating procedures.
• Ensure all tender activities comply with applicable laws, regulations, decrees, circulars, and company policies.
• Stay updated on changes in healthcare procurement regulations and provide guidance for effective implementation.

Tender System & Data Management

• Manage and maintain the Tender Web system, ensuring timely, accurate, and complete updates of tender-related information.
• Ensure the integrity and accuracy of tender data and documentation.

Strategic Planning & Budget Control

• Contribute to the development of departmental strategies and operational plans aligned with company objectives.
• Develop, monitor, and control departmental budgets and operating expenses.
• Manage allocated resources effectively to optimize operational performance and productivity.

Reporting & Stakeholder Collaboration

• Prepare and submit regular and ad-hoc reports as required by principals and direct management.
• Collaborate closely with internal stakeholders to ensure smooth execution of tender-related activities.
• Support the implementation of company policies, procedures, and initiatives related to tender operations.

Team Leadership

• Lead, coach, and develop team members to enhance capabilities and performance.
• Foster a positive and collaborative working environment that encourages accountability, continuous improvement, and professional growth.
• Perform other duties as assigned by the Direct Manager.

Requirements

Education

• Bachelor's degree in Pharmacy, Business Administration, Healthcare Management, or other relevant disciplines.

Experience

• Minimum 3 years of experience in a similar supervisory role.
• Experience in pharmaceutical tenders and/or medical devices procurement is highly preferred.

Skills & Competencies

• Strong knowledge of healthcare tender processes and procurement regulations.
• Good leadership, communication, stakeholder management, and problem-solving skills.
• Strong organizational skills with high attention to detail and accuracy.
• Professional, proactive, and able to work effectively under pressure.
• Good command of English and proficiency in relevant business software and systems.