Job Purpose

The Area Manager is responsible for leading, coaching, and developing a Medical Representative team to execute business plans effectively within the assigned territory. This role ensures strong territory performance, customer engagement, and cross-functional collaboration in alignment with portfolio and business unit strategies within the pharmaceutical industry.

Key Responsibilities

Territory Management & Business Development

• Lead territory planning and execution to achieve or exceed sales and performance targets.
• Drive business growth by optimizing team productivity and ensuring effective field force execution.
• Ensure all territory activities are aligned with company strategy and business priorities.
• Maintain and validate customer database accuracy and relevance.
• Manage product-related activities in the assigned territory, including scientific and educational engagement.
• Develop and maintain strong healthcare networks and partnerships with key stakeholders.

People Management & Development

• Lead, coach, and develop Medical Representatives to enhance selling skills, product knowledge, and territory management capabilities.
• Conduct regular field coaching and performance feedback to improve team effectiveness.
• Motivate and build a high-performance team culture with strong accountability and execution mindset.
• Supervise and ensure adherence to agreed working plans and performance standards. Cross-functional Collaboration
• Work closely with cross-functional teams to ensure effective delivery of customer- focused initiatives.
• Collaborate with Marketing, Market Access, and Customer Engagement teams to maximize product performance.
• Participate in regional meetings, national conferences, and company events to support business alignment and knowledge sharing.

Compliance & Governance

• Ensure all sales and field activities comply with company policies, ethical standards, and regulatory requirements.
• Train and reinforce Code of Conduct and internal guidelines within the team.
• Monitor compliance in daily operations and ensure proper execution across the territory.

Requirements

Education

• Bachelor’s degree in Pharmacy, Medicine, or related healthcare/science disciplines. Experience
• 5+ years of experience in pharmaceutical sales as a Medical Representative including 3-5 years in people management.
• Proven experience in territory management, sales execution, and business development.
• Experience leading sales teams and collaborating with cross-functional stakeholders (Marketing, Market Access, Customer Excellence) is an advantage.

Skills

• Territory management, sales planning, and business development.
• Team leadership, coaching, and performance management.
• Customer relationship management and data-driven decision making.
• Strong analytical, communication, presentation, and cross-functional collaboration skills.
• Knowledge of pharmaceutical compliance, company policies, and Code of Conduct.
• Good command of English and strong communication in Vietnamese.