Job Description
Job Overview
The Head of Sales will be responsible for developing and implementing effective sales strategies, managing the sales team, and ensuring that revenue and growth targets are achieved. The sales department includes the following teams: Sales Planning Team, Retail Management Team, Sales Support Team, and New Store Opening TeamKey responsibilities
1. Sales Strategy Development:
- Develop and implement sales strategies and business plans to achieve revenue and growth targets.
- Analyze the market and competitors to identify opportunities and challenges, and adjust business strategies accordingly.
- Develop detailed sales plans and monitor their effectiveness.
2. Sales Team Management:
- Recruit, train, and develop a professional and effective sales team.
- Set business targets for the teams, and monitor progress towards achieving these targets.
- Evaluate employee performance and implement measures to improve performance if necessary.
3. Customer Relationship Management:
- Build and maintain good relationships with current and potential customers.
- Ensure customer satisfaction by providing quality service and promptly resolving any issues that arise.
- Collect feedback from customers to improve the company's products and services.
4. Analysis and Reporting:
- Track and analyze sales data to produce periodic reports on business performance.
- Provide sales forecasts and develop business plans based on actual data and market trends.
- Propose measures to improve sales processes and increase operational efficiency.
5. Internal and External Collaboration:
- Work closely with other departments such as Marketing, Finance, and Category team to ensure alignment and coordination in business activities.
- Represent the company at industry events, conferences, and exhibitions to build networks and seek new business opportunities.
6. Expansion of Store Network:
- Plan and execute strategies for expanding the new store network.
- Evaluate and select potential locations for new stores, ensuring alignment with business strategy and market expansion.
- Oversee the new store opening process, ensuring progress and quality.
Key requirements
1. Education
- Bachelor's degree in Business Administration, Marketing, or a related field; advanced degrees are an advantage.
2. Knowledge
- Deep understanding of the retail market in Vietnam and consumer trends
3. Work experience
- At least 5 years of experience in a sales management position, preferably in the pharmaceutical retail sector
4. Foreign language
- English communication skills, knowing Korean is an advantage
5. Computer skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Familiarity with data analysis tools and techniques.
6. Skills
- Strong leadership skills and experience in managing a sales team.
- Ability to analyze the market and develop effective business strategies.
- Excellent communication and negotiation skills.
- Strong problem-solving and quick decision-making abilities
7. Personal quailities
- Ability to work under pressure and achieve revenue targets.
- Dynamic, creative, and results-oriented mindset.