Job Description
Job Overview
The National Logistics Director is responsible for overseeing the entire logistics operation across the company’s distribution centers and hubs. This role focuses on ensuring efficient and compliant logistics processes, managing logistics teams, and developing strategic plans for optimizing logistics performance. The director will lead initiatives to improve warehousing, transportation, and distribution while ensuring compliance with GDP/GSP standards.
Key Responsibilities
- Logistics Management: Oversee the operations of distribution centers and logistics hubs, including warehousing, inventory management, and transportation to ensure efficient operations.
- Process Standardization: Develop and implement standard operating procedures (SOPs) for warehousing, transportation, and delivery processes to optimize logistics efficiency.
- Budget and Cost Control: Manage annual logistics budgets, control costs, and ensure alignment with business goals. Set performance metrics for logistics activities and monitor adherence to financial and operational targets.
- Team Leadership: Lead recruitment, training, and development of logistics personnel. Build high-performing teams and ensure compliance with safety and quality standards.
- Compliance and Quality Assurance: Ensure compliance with GDP/GSP regulations and safety standards across all logistics operations. Implement 5S principles and safety procedures to maintain the highest standards of quality and safety.
- Strategic Planning and Business Development: Collaborate with the commercial head to develop annual business plans and long-term strategies for new business projects. Identify new business opportunities and expand logistics capabilities to support business growth.
- Customer Service and Issue Resolution: Oversee the resolution of customer complaints and logistics-related issues. Implement initiatives to improve service quality and customer satisfaction.
- Reporting: Prepare and present regular logistics performance reports to senior management. Provide insights and recommendations for continuous improvement.
Requirements
- Educational Background: Bachelor’s degree in Logistics, Transportation, Business Administration, or a related field.
- Experience: Minimum of 3 years of management experience in logistics, preferably in the pharmaceutical industry.
- Technical Knowledge: In-depth understanding of logistics, supply chain management, and national distribution routes.
- Skills: Strong leadership and people management skills, strategic thinking, problem-solving, decision-making, and excellent communication.
- Compliance Knowledge: Familiarity with GDP/GSP standards and logistics safety requirements is essential.