Job Purpose

Develop hospital accounts, support patient access to specialty medicines and identify business opportunities in the assigned territory.

Key Responsibilities

Clinical & Scientific Engagement

• Build relationships with KOLs, pharmacists, hospital administrators and procurement teams.
• Share balanced scientific information on diseases, treatments, clinical evidence and patient access.
• Organize or support HCP education sessions and clinical discussions.

Patient Access & Case Facilitation

• Guide hospital teams on the process and documentation for accessing locally unregistered medicines.
• Coordinate access cases with Regulatory, Supply Chain, Finance and Operations.
• Track case status, resolve bottlenecks and document follow-up actions.

Territory & Account Management

• Prioritize hospitals and KOLs by specialty and patient access potential.
• Develop account plans and report progress, opportunities and risks.
• Coordinate with Clinical Partners on overlapping territories and national accounts.

Business Development & Market Intelligence

• Identify unmet medical needs and product opportunities across oncology, hematology, rare diseases, neurology, immunology, infectious diseases and other specialty areas.
• Monitor treatment trends, funding challenges, access barriers and competitor activity.
• Help assess potential principals, new molecules and access programs.
• Support proposals, access strategies and stakeholder engagement plans.

Decision Authority & Escalation

• Recommend account plans, engagement activities and access or product opportunities.
• Escalate compliance, pricing, documentation, supply and access issues for approval.
• Recommend improvements to reporting and case workflows.

Order Management & Sales Support

• Process customer orders and track fulfillment.
• Coordinate with Sales, Warehouse and Logistics to resolve delivery issues.
• Prepare operations and inventory reports.

Requirements

Education

• Bachelor’s degree in Pharmacy, Medicine, Life Sciences or a related healthcare field.

Experience

• 5+ years in pharma sales, key account management or business development, with ETC hospital experience.
• Experience engaging with KOLs and hospital stakeholders.
• Experience with specialty medicines, patient access programs or locally unregistered medicines is preferred.

Skills

• Territory planning, stakeholder engagement and market analysis.
• Cross-functional coordination, timely reporting and accurate CRM updates.
• Adherence to SOPs, ethical standards and regulatory requirements.