Job Purpose

The Sales Supervisor is responsible for driving sales growth within the assigned area by executing the Area Strategy, managing the sales team, and building strong customer relationships through a clear Data-Based Strategy (DBS) and the Sales Force Effectiveness (SFE) process.

Key Responsibilities

Sales & Business Development

• Visit customers and present the value and benefits of pharmaceutical and medical device products in the assigned area (Hanoi City/Ho Chi Minh/Southwest & Central).
• Contribute to formulating the annual Area Strategy and take ownership of customer management to grow sales and market share.

Market Research & Customer Insights

• Conduct market research to identify customer needs.
• Report customer feedback to support business development.

Sales Performance & Reporting

• Prepare daily, weekly, and monthly sales reports.
• Record all daily sales activities following the SFE process and Daily Call 5 Steps 3.

Sales Team Management

• Bear management responsibility for the sales team.
• Apply people management and coaching skills to support team performance and target achievement.

Customer & Stakeholder Management

• Build and maintain strong customer relationships within the assigned region.
• Demonstrate outstanding ability to understand and analyze customer needs.

Requirements

Education

• Bachelor's degree in Pharmacy, Business, or a related field.

Experience

• At least 1 year of sales experience (e.g., Team Leader or Supervisor).
• Experience in the medical/pharmaceutical industry is highly preferred.

Skills

• Target-driven with strong people management and coaching skills (most important).
• Proficient in SFE, SPO, PGMs, and IT tools/systems (ZOHO CRM, Google Workspace).
• High commitment to continuous learning, ethical standards, and Compliance/Code of Conduct.