Job Purpose
The Anesthesiologist is responsible for delivering safe and effective anesthesia care throughout the full procedure cycle from pre-operative assessment to post-anesthesia recovery ensuring patient safety and supporting clinical procedures within a multicultural medical team.
Key Responsibilities
Pre-Operative Assessment & Planning
- Assess patients pre-operatively and determine appropriate anesthesia plans.
Anesthesia Administration & Monitoring
- Administer anesthesia for procedures as required.
- Monitor patients during procedures and ensure stability at all times.
Post-Anesthesia Care
- Provide post-anesthesia care and ensure safe recovery.
Clinical Collaboration
- Collaborate with doctors and clinical teams to ensure safe and efficient procedures.
Documentation & Compliance
- Maintain accurate and timely medical records in accordance with company standards.
Requirements
Education
- Medical degree with specialization in Anesthesiology; valid medical license (home country and/or Vietnam, if applicable).
Experience
- 3-5 years of relevant clinical experience.
Skills
- Basic English communication skills.
- High attention to detail with a strong patient safety focus.
- Ability to work effectively in a multidisciplinary environment.
Job Features
Contract Type Permanent Job Nature Fulltime Job Reference Unknown
Job Purpose The Anesthesiologist is responsible for delivering safe and effective anesthesia care throughout the full procedure cycle from pre-operative assessment to post-anesthesia recovery ensuring...View more
Job Purpose
Drive sustainable growth by developing and executing customer business plans across national pharmacy chains, mom & baby retailers, and healthcare clinics. Build strategic partnerships, lead Joint Business Planning (JBP), and maximize sales, profitability, and market share through effective commercial execution.
Key Responsibilities
Strategic Account Management
- Own commercial relationships with assigned accounts to deliver sales, profit, and market share targets
- Build strong relationships with key decision-makers; lead annual negotiations and trading agreements
- Conduct business reviews and present strategic growth recommendations
Joint Business Planning
- Develop and execute annual JBPs with strategic customers
- Identify opportunities in distribution, assortment, category growth, and new product listings
- Drive execution of growth initiatives and monitor KPIs
Commercial Planning
- Own pricing strategy in line with company policy
- Develop promotional calendars and commercial investment plans; manage budgets for ROI
- Monitor competitor activity and recommend commercial actions
Cross-functional Collaboration
- Partner with Marketing on activation plans and Operations on forecasting, stock, and service
- Coordinate cross-functional teams to ensure execution of customer commitments
Business Development
- Identify and secure new national account opportunities; expand within existing accounts
- Develop commercial proposals and business cases
Performance Management
- Own customer forecasting, pipeline, and profitability management
- Provide accurate monthly forecasts/updates to Country Manager
- Leverage market data and insights to identify growth opportunities
Requirements
Education
- Bachelor's degree in Business Administration, Sales, Marketing, Commerce, or related field
Experience
- 5+ years managing National Accounts in Vietnam's pharmacy, mom & baby, or healthcare channels
- Proven experience in JBP, pricing, promotional planning, and commercial negotiation
- Experience driving customer growth and influencing cross-functional teams
Skills
- Strong commercial acumen, strategic thinking, and business planning
- Strong leadership, negotiation, and stakeholder management
- Excellent analytical and problem-solving capability
- High ownership, accountability, and results orientation
- Fluent in Vietnamese and English
Job Features
Job Category Pharmaceutical Contract Type Permanent Job Nature Fulltime Job Reference Unknown
Job Purpose Drive sustainable growth by developing and executing customer business plans across national pharmacy chains, mom & baby retailers, and healthcare clinics. Build strategic partnerships...View more
Job Purpose
The Area Manager is responsible for leading, coaching, and developing a Medical Representative team to execute business plans effectively within the assigned territory. This role ensures strong territory performance, customer engagement, and cross-functional collaboration in alignment with portfolio and business unit strategies within the pharmaceutical industry.
Key Responsibilities
Territory Management & Business Development
- Lead territory planning and execution to achieve or exceed sales and performance
targets.
- Drive business growth by optimizing team productivity and ensuring effective field force execution.
- Ensure all territory activities are aligned with company strategy and business priorities.
- Maintain and validate customer database accuracy and relevance.
- Manage product-related activities in the assigned territory, including scientific and
educational engagement.
- Develop and maintain strong healthcare networks and partnerships with key
stakeholders.
People Management & Development
- Lead, coach, and develop Medical Representatives to enhance selling skills, product
knowledge, and territory management capabilities.
- Conduct regular field coaching and performance feedback to improve team
effectiveness.
- Motivate and build a high-performance team culture with strong accountability and
execution mindset.
- Supervise and ensure adherence to agreed working plans and performance standards. Cross-functional Collaboration
- Work closely with cross-functional teams to ensure effective delivery of customer-
focused initiatives.
- Collaborate with Marketing, Market Access, and Customer Engagement teams to
maximize product performance.
- Participate in regional meetings, national conferences, and company events to support
business alignment and knowledge sharing.
Compliance & Governance
- Ensure all sales and field activities comply with company policies, ethical standards, and regulatory requirements.
- Train and reinforce Code of Conduct and internal guidelines within the team.
- Monitor compliance in daily operations and ensure proper execution across the territory.
Requirements
Education
- Bachelor’s degree in Pharmacy, Medicine, or related healthcare/science disciplines.
Experience
- 5+ years of experience in pharmaceutical sales as a Medical Representative including
3-5 years in people management.
- Proven experience in territory management, sales execution, and business development.
- Experience leading sales teams and collaborating with cross-functional stakeholders
(Marketing, Market Access, Customer Excellence) is an advantage.
Skills
- Territory management, sales planning, and business development.
- Team leadership, coaching, and performance management.
- Customer relationship management and data-driven decision making.
- Strong analytical, communication, presentation, and cross-functional collaboration skills.
- Knowledge of pharmaceutical compliance, company policies, and Code of Conduct.
- Good command of English and strong communication in Vietnamese.
Job Features
Job Category Pharmaceutical Contract Type Permanent Job Nature Fulltime Job Reference Unknown
Job Purpose The Area Manager is responsible for leading, coaching, and developing a Medical Representative team to execute business plans effectively within the assigned territory. This role ensures s...View more
Job Purpose
The Brand Manager is responsible for driving brand performance within the Respiratory and Specialty therapeutic areas. This role focuses on translating brand strategy into effective execution through data-driven insights, cross-functional collaboration, and omnichannel marketing to maximize business performance, patient access, and sustainable brand growth.
Key Responsibilities
Brand Strategy & Business Performance
- Develop and execute brand strategies to achieve business objectives, including sales performance, P&L targets, and pre-launch excellence.
- Define brand vision, positioning, narrative, KPIs, and content strategy aligned with global direction.
- Anticipate market trends and identify opportunities and risks based on data and insights.
Brand Plan Execution
- Lead end-to-end execution of brand plans to ensure delivery of strategic goals.
- Design and implement customer engagement plans across multiple channels (omnichannel approach).
- Develop and manage content calendar, ensuring consistent and impactful brand communication.
- Drive service and customer journey improvements to enhance brand experience.
Cross-functional & External Collaboration
- Work closely with cross-functional teams (Medical, Sales, Market Access, Regulatory, Finance) to ensure seamless execution of brand initiatives.
- Manage external agencies and vendors to deliver high-quality marketing campaigns.
- Optimize partnerships and ensure alignment with global and local requirements.
Customer, KOL & Market Engagement
- Engage and manage KOLs to gather insights and support brand development.
- Lead customer segmentation, targeting, and value proposition design.
- Build strong stakeholder relationships to support brand objectives and market access strategies.
Digital & Omnichannel Marketing
- Develop and execute digital marketing strategies and omnichannel campaigns tailored to customer needs.
- Optimize digital tools and platforms to enhance engagement and customer experience.
- Leverage AI and data-driven tools to improve marketing efficiency and execution effectiveness.
Market Intelligence & Analytics
- Analyze market research, customer insights, and competitive landscape to support strategic decision-making.
- Monitor performance metrics and provide actionable insights for continuous optimization.
Financial & Project Management
- Manage brand budgets, financial planning, and resource allocation effectively.
- Ensure timely execution of projects within scope, budget, and timeline.
Team Development & Leadership
- Coach and develop direct reports, supporting their career growth and capability building.
- Foster a collaborative, high-performance team culture across functions.
- Lead by influence in a matrix organization.
Compliance & Governance
- Ensure all marketing activities comply with AZ global policies, local regulations, and industry codes of conduct.
- Maintain high standards of ethical marketing practices.
Requirements
Education
- Bachelor’s degree in Pharmacy, Medicine, or a related scientific field.
- MBA or relevant postgraduate qualification is preferred.
Experience
- Minimum 3+ years of experience in pharmaceutical brand management with proven campaign execution success
- Proven experience in brand strategy, campaign execution, and product lifecycle management.
- Experience working in cross-functional and project management within complex organizations.
- Experience in Respiratory, Specialty Care, or innovative pharmaceutical products is preferred.
- Product launch, digital marketing, or sales experience is an advantage.
Skills
- Brand strategy, commercial marketing, and product lifecycle management.
- Omnichannel marketing, customer engagement, and stakeholder management.
- Market analysis, business insights, and data-driven decision making.
- Project management, budget planning, and cross-functional collaboration.
- Strong communication, presentation, and knowledge of pharmaceutical compliance.
Job Features
Job Category Pharmaceutical Contract Type Permanent Job Nature Fulltime Job Reference Unknown
Job Purpose The Brand Manager is responsible for driving brand performance within the Respiratory and Specialty therapeutic areas. This role focuses on translating brand strategy into effective execut...View more
Job Purpose
The Account Manager serves as the strategic bridge between clients and internal teams (Business Analyst, Project Manager, and Delivery Team). This role focuses on maintaining high client satisfaction, identifying growth opportunities within existing accounts, and ensuring the successful delivery of digital transformation projects.
Key Responsibilities
Strategic Operations & Coordination
- Manage and nurture long-term relationships with stakeholders and key decision-makers at client organizations.
- Coordinate with Business Analyst, Project Manager, and Delivery teams to ensure client requirements are executed effectively and on time.
- Organize and attend client meetings, prepare meeting agendas, and document key action items to ensure project alignment.
Business Development & Market Intelligence
- Conduct market and competitor research to provide digital transformation insights for clients.
- Identify and pursue upsell and cross-sell opportunities within the existing B2B client portfolio.
- Prepare company credentials, tailored pitch decks (PowerPoint), and ROI reports for stakeholders.
Marketing & Brand Stewardship
- Prepare case studies and content for email marketing campaigns to keep clients engaged with new solutions.
- Represent the company at industry events to strengthen brand awareness and expand professional networks.
- Monitor account health, pipeline performance, and follow up on next steps under the CEO's guidance.
Requirements
Education
- Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
Experience
- 3-4 years of experience in Account Management, IT Consulting, or Business Development within the software industry.
Skills
- Fluent English communication and presentation skills.
- Proficient in Microsoft Office, especially PowerPoint; familiarity with CRM systems is required.
- Familiarity with Digital Marketing and AI productivity tools is an advantage.
- Strong organizational skills with the ability to manage multiple client accounts under tight deadlines.
- High EQ, proactive, detail-oriented, and able to communicate technical concepts clearly.
Job Features
Job Category Pharmaceutical Contract Type Permanent Job Nature Fulltime Job Reference Unknown
Job Purpose The Account Manager serves as the strategic bridge between clients and internal teams (Business Analyst, Project Manager, and Delivery Team). This role focuses on maintaining high client s...View more
Job Purpose
The Performance Marketing Leader is responsible for leading the Performance Marketing team to drive business growth through data-driven digital marketing strategies. This role focuses on optimizing paid media campaigns, improving lead generation and conversion performance, and achieving business KPIs through effective team leadership and cross-functional collaboration.
Key Responsibilities
Team Management
- Lead and manage the Performance Marketing team to achieve revenue, lead, conversion, and cost KPIs.
- Assign tasks, monitor team performance, and optimize team productivity.
- Set and track weekly, monthly, and quarterly KPIs for each team member and marketing channel.
- Coach, develop, and enhance the capabilities of team members.
Performance Marketing Campaign Management
- Plan and execute digital marketing campaigns across Facebook Ads, Google Ads, TikTok Ads, Zalo, and other paid channels.
- Manage advertising budgets according to the approved marketing plan.
- Monitor and optimize campaign performance to achieve the best results.
Marketing Performance Optimization
- Monitor and optimize marketing performance metrics, including ROAS, CAC, CPL, CPA, and Conversion Rate.
- Analyze marketing data and recommend solutions to improve sales conversion.
- Collaborate with Sales, Content, and Design teams to optimize the sales funnel.
Performance Reporting
- Monitor daily work progress and campaign performance.
- Prepare daily, weekly, and monthly campaign performance reports.
- Identify and report issues related to systems, content, market conditions, and user trends in a timely manner.
Requirements
Education
- Bachelor's degree or above.
- Background in Marketing, Business Administration, Digital Marketing, or related fields is preferred.
Experience
- 3-5 years of experience in Performance Marketing.
- At least 1-2 years of experience in a Team Lead or Supervisor role.
- Experience managing large-scale digital advertising budgets.
Skills
- Strong expertise in paid media, campaign optimization, and budget management.
- Proficient in Google Ads, Facebook Ads, Google Analytics, Looker Studio, and tracking technologies (Pixel, Conversion API & Attribution).
- Data-driven with strong analytical skills (ROAS, CAC, CPL, CPA & Conversion Rate).
- Strong leadership, planning, problem-solving, and team management skills.
Job Features
Job Category Pharmaceutical Contract Type 1 year Job Nature Fulltime Job Reference Unknown
Job Purpose The Performance Marketing Leader is responsible for leading the Performance Marketing team to drive business growth through data-driven digital marketing strategies. This role focuses on o...View more
Job Purpose
The Tender Supervisor is responsible for leading and overseeing all tender-related activities to ensure timely, compliant, and successful participation in healthcare procurement processes. This role plays a key part in driving operational excellence, maintaining regulatory compliance, and supporting the company's business growth objectives.
Key Responsibilities
Tender Operations Management
- Manage and supervise the overall activities of the Tender Department to ensure achievement of assigned objectives and performance targets.
- Lead the planning, coordination, and execution of tender activities to maximize tender success rates.
- Monitor tender timelines and ensure all submissions are completed accurately and on schedule.
Process Governance & Compliance
- Develop, implement, and continuously improve tender processes, policies, and standard operating procedures.
- Ensure all tender activities comply with applicable laws, regulations, decrees, circulars, and company policies.
- Stay updated on changes in healthcare procurement regulations and provide guidance for effective implementation.
Tender System & Data Management
- Manage and maintain the Tender Web system, ensuring timely, accurate, and complete updates of tender-related information.
- Ensure the integrity and accuracy of tender data and documentation.
Strategic Planning & Budget Control
- Contribute to the development of departmental strategies and operational plans aligned with company objectives.
- Develop, monitor, and control departmental budgets and operating expenses.
- Manage allocated resources effectively to optimize operational performance and productivity.
Reporting & Stakeholder Collaboration
- Prepare and submit regular and ad-hoc reports as required by principals and direct management.
- Collaborate closely with internal stakeholders to ensure smooth execution of tender-related activities.
- Support the implementation of company policies, procedures, and initiatives related to tender operations.
Team Leadership
- Lead, coach, and develop team members to enhance capabilities and performance.
- Foster a positive and collaborative working environment that encourages accountability, continuous improvement, and professional growth.
- Perform other duties as assigned by the Direct Manager.
Requirements
Education
- Bachelor's degree in Pharmacy, Business Administration, Healthcare Management, or other relevant disciplines.
Experience
- Minimum 5 years of proven experience in end-to-end tender management
- Experience in pharmaceutical tenders and/or medical devices procurement is highly preferred.
Skills
- Strong knowledge of healthcare tender regulations and procurement processes.
- Strong leadership, stakeholder management, and communication skills.
- Good analytical, organizational, and problem-solving abilities.
Job Features
Job Category Pharmaceutical Contract Type Permanent Job Nature Fulltime Job Reference Unknown
Job Purpose The Tender Supervisor is responsible for leading and overseeing all tender-related activities to ensure timely, compliant, and successful participation in healthcare procurement processes....View more
Job Purpose
The Dermatologist is responsible for delivering professional dermatology consultation and aesthetic treatment services while ensuring high standards of medical safety, treatment quality, and customer experience. This role also contributes to operational
excellence, customer retention, and continuous service improvement within the clinic system.
Key Responsibilities
Dermatology Consultation & Treatment
- Conduct skin assessments, medical consultations, and treatment recommendations for customers.
- Perform aesthetic dermatology procedures such as filler, botox, thread lifting, laser, and other related treatments.
- Monitor treatment progress and provide post-treatment support to customers.
Medical Safety & Customer Care
- Ensure compliance with medical safety standards and treatment protocols.
- Handle customer concerns, treatment feedback, and service-related incidents professionally.
- Support customers throughout the treatment and recovery process.
Operational Excellence & Collaboration
- Coordinate with related departments to ensure seamless customer experience.
- Maintain treatment records, reports, and clinical documentation accurately.
- Contribute to service quality improvement and operational efficience initiatives.
Requirements
Education
- Graduated from a Medical University with a Medical Doctor degree
- Specialized in Dermatology (CKI or 18-month Practice Certificate)
- Certified in Dermatology & Aesthetic Procedures (Laser, Fillers, Botox, Thread Lift)
Experience
- Hands-on experience in filler injection, botox, and thread lifting.
- Experience in dermatology consultation and aesthetic treatment services is preferred.
Skills
- Strong communication and customer consultation skills.
- Professional, detail-oriented, and customer-focused mindset.
- Good coordination, problem-solving, and incident-handling abilities.
Job Features
Job Category Hospital and Clinic Contract Type Permanent Job Nature Fulltime Job Reference Unknown
Job Purpose The Dermatologist is responsible for delivering professional dermatology consultation and aesthetic treatment services while ensuring high standards of medical safety, treatment quality, a...View more
Job Purpose
The Customer Service & Telesales Manager leads Customer Service and Telesales operations to enhance customer experience, optimize CRM management, and drive business growth across D2C and B2B channels. This role focuses on improving sales conversion, building scalable processes, and driving operational excellence through data-driven management and continuous improvement.
Key Responsibilities
Team Building & Development
- Design the organizational structure for the Customer Service & Telesales team.
- Develop Job Descriptions (JD), KPIs, and incentive schemes.
- Recruit, onboard, coach, and develop team members.
CRM & Customer Data Management
- Lead the implementation and optimization of CRM systems (e.g. HubSpot, Salesforce, or equivalent).
- Build and maintain customer database structures.
- Manage the customer lifecycle and ensure data accuracy.
Performance Reporting & Analysis
- Develop dashboards and performance tracking reports.
- Analyze conversion rates, sales performance, productivity, and operational efficiency.
- Provide recommendations to improve business performance through data analysis.
Telesales Operations
- Build and optimize telesales processes and sales funnels.
- Develop telesales scripts and call standards.
- Manage lead allocation and follow-up activities.
- Continuously improving conversion rates and sales effectiveness.
Customer Service Management
- Develop and standardize customer service processes.
- Handle customer complaints and escalations.
- Improve customer satisfaction, retention, and overall customer experience.
Operational Excellence
- Develop and maintain Standard Operating Procedures (SOPs).
- Standardize workflows, documentation, and operational templates.
- Drive continuous process improvement initiatives.
Cross-functional Collaboration
- Work closely with Marketing, Sales, and other internal stakeholders.
- Ensure customer leads are managed efficiently throughout the sales journey.
- Support both Direct-to-Consumer (D2C) and Business-to-Business (B2B) business channels.
Requirements
Education
- Bachelor’s degree or above
- Background in Business Administration, Marketing, Sales, or related fields is preferred.
Experience
- 4–7 years of experience in Customer Service and/or Telesales
- Proven experience in building or setting up Customer Service/Telesales operations and processes
- Hands-on experience implementing and managing CRM systems
Skills
- Strong leadership, coaching, and team management skills
- Good analytical, reporting, and problem-solving abilities
- Excellent communication and stakeholder management skills
- Results-oriented mindset with strong focus on continuous improvement
Job Features
Job Category Pharmaceutical Contract Type Permanent Job Nature Fulltime Job Reference Unknown
Job Purpose The Customer Service & Telesales Manager leads Customer Service and Telesales operations to enhance customer experience, optimize CRM management, and drive business growth across D2C a...View more
WHY THIS ROLE
Lead the Presales function by delivering enterprise technology solutions, supporting business growth, and partnering with Sales to maximize win rates across Digital Transformation, DMS, Loyalty, and enterprise software projects.
KEY FOCUS AREAS
- Lead and develop the Presales team
- Analyze customer requirements and design end-to-end business solutions
- Prepare and review Proposals, RFP/RFI/RFQ responses, SOW, and solution presentations
- Collaborate with Sales, Business Analysts, Solution Architects, and Delivery teams throughout the sales cycle
- Conduct customer workshops, solution demonstrations, and technical presentations
- Drive presales best practices, resource estimation, and knowledge sharing
IDEAL PROFILE
- Bachelor’s degree in IT/Computer Science or related field
- 3–5 years’ experience in Presales/Solution Consulting/Architecture (leadership preferred)
- Experience with enterprise systems (CRM, ERP, DMS, SaaS, Loyalty)
- Strong SDLC, solution design, and analytical skills
- Good communication, presentation, stakeholder management & English skills
Job Features
Job Category Others Contract Type Permanent Job Nature Fulltime Job Reference Unknown
WHY THIS ROLE Lead the Presales function by delivering enterprise technology solutions, supporting business growth, and partnering with Sales to maximize win rates across Digital Transformation, DMS, ...View more
Job Purpose
The Branch Director is fully responsible for business, operations, human resources, and regulatory compliance of the Hanoi Branch. This role ensures sustainable growth across both the Tender and ETC channels, represents the company in authorized activities, and maintains strict compliance with pharmaceutical regulations.
Key Responsibilities
Business & Commercial Management
- Lead all commercial activities including sourcing, customer development, sales, tendering, and marketing.
- Develop and implement business plans, monitor KPIs, and ensure revenue targets are achieved.
- Drive ETC channel growth: expand customer/agent networks and build a high-performing sales team.
Regulatory, Tender & Authorized Operations
- Represent the company (under authorization) in tender submissions, product registration, and import–export activities.
- Ensure all operations fully comply with Ministry of Health (MOH) regulations and relevant state authorities.
Operations & Asset Management
- Manage branch assets, warehouses, inventory, cash flow, and bank accounts.
- Ensure financial integrity and strict adherence to internal policies.
Human Resources Management
- Oversee recruitment, training, performance management, and succession planning for all branch staff.
- Build a disciplined, engaged, and high-performance work environment.
Compliance, Risk & Quality Management
- Ensure compliance with GDP/GSP standards, branch licensing, and pharmaceutical regulations.
- Prepare for inspections by health authorities; identify risks and implement CAPA promptly.
Partnership & External Relations
- Maintain relationships with regulatory authorities, partners, suppliers, and customers.
- Lead negotiations for sourcing and import activities in line with the company's growth strategy.
Requirements
Education
- Bachelor's degree or above.
- Pharmacist degree is strongly preferred.
Experience
- Minimum 5 years of experience in branch management or senior leadership within the pharmaceutical industry.
- Proven track record in tendering, business development, and ETC sales management.
Skills
- Strong leadership and people management
- Planning, negotiation, and problem-solving
- Deep knowledge of pharmaceutical regulations and tender operations
- Independent decision-making and compliance risk management
Job Features
Job Category Pharmaceutical Contract Type Permanent Job Nature Fulltime Job Reference Unknown
Job Purpose The Branch Director is fully responsible for business, operations, human resources, and regulatory compliance of the Hanoi Branch. This role ensures sustainable growth across both the Tend...View more
Position Summary
The incumbent will be responsible for the installation, operation, maintenance, and continuous improvement of utility and engineering systems within the manufacturing facility. The ideal candidate should possess more than 10 years of experience in utility systems, maintenance, and engineering projects, preferably within the pharmaceutical or food manufacturing industry.
The role requires strong technical expertise, leadership capability, and project management experience to ensure reliable operations, regulatory compliance, and successful project execution.
Key Responsibilities
Utility Systems & Maintenance Management
- Manage the operation and maintenance of engineering systems, including HVAC, water systems, utilities, process engineering equipment, instrumentation, and electrical systems.
- Monitor and review daily engineering activities to ensure optimal system performance, preventive actions, and minimal unplanned downtime.
- Develop and implement preventive maintenance programs and calibration schedules for utility and engineering equipment.
- Manage spare parts planning, procurement, and inventory control to support maintenance activities and operational continuity.
- Prepare, review, and maintain engineering documentation, including Standard Operating Procedures (SOPs), maintenance records, preventive maintenance schedules, and calibration schedules.
- Drive continuous improvement initiatives to enhance operational efficiency and equipment reliability.
Technical Documentation & Drawings
- Prepare and maintain technical drawings, including facility layouts, AHU schematics, P&IDs, and isometric drawings for water loops, compressed air systems, and steam distribution networks.
- Maintain monthly Quality Risk Management (QRM) records and utility consumption data to support operational monitoring, compliance, and reporting requirements.
- Prepare and review User Requirement Specifications (URS) for engineering equipment and utility systems.
- Prepare qualification protocols and reports, including Design Qualification (DQ), Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ).
Project Responsibilities
Project Planning & Documentation
- Prepare engineering and design documentation for project execution.
- Develop, monitor, and control project schedules and budgets, ensuring projects are delivered on time and within approved costs.
- Prepare material submittals for installation and modification works in accordance with project specifications and requirements.
- Collect, review, and organize vendor documentation throughout project execution and coordinate submissions with the Quality Assurance (QA) team.
Project Execution & Coordination
- Manage day-to-day project activities and ensure achievement of project milestones.
- Execute project plans and monitor progress against defined objectives.
- Identify, assess, and resolve project-related issues while ensuring effective team performance.
- Coordinate with consultants, contractors, and vendor representatives for inspections, approvals, testing, and progress reviews.
- Ensure engineering projects comply with safety, quality, and regulatory requirements.
Audit & Regulatory Compliance
- Support and participate in customer, internal, and regulatory audits.
- Ensure compliance with cGMP requirements, Quality Management Systems (QMS), and company procedures.
- Prepare and maintain engineering documentation required for audit readiness.
Regulatory Audit Exposure
- EU-GMP (European Union Good Manufacturing Practices)
- WHO-GMP (World Health Organization Good Manufacturing Practices)
- Customer Audits
- Internal Audits
Qualifications & Skills
Technical Competencies
- Minimum 10 years of experience in utility systems, maintenance, and engineering projects, preferably within the pharmaceutical or food manufacturing industry.
- Strong knowledge of HVAC, water systems, compressed air systems, steam systems, electrical systems, instrumentation, and engineering documentation.
- Experience in qualification and validation activities (DQ, IQ, OQ, PQ).
- Proficiency in AutoCAD, Microsoft PowerPoint, and other engineering software applications.
Soft Skills
- Strong leadership and team management capabilities; prior managerial experience is preferred.
- Good communication and interpersonal skills.
- Ability to work effectively with expatriates and multicultural teams.
- Fluent in Vietnamese with good English communication skills.
- Strong problem-solving and project coordination skills.
Stakeholder Management & External Coordination
- Communicate and coordinate effectively with contractors and service providers at site.
- Liaise with overseas vendors regarding technical support, equipment, and project requirements.
- Maintain effective working relationships with Dong Nai Industrial Zone authorities and neighboring factory utility managers to support operational and project activities.
Job Features
Job Category Pharmaceutical Contract Type Permanent Job Nature Fulltime Job Reference Unknown
Position Summary The incumbent will be responsible for the installation, operation, maintenance, and continuous improvement of utility and engineering systems within the manufacturing facility. The id...View more
Job Purpose
The Area Sales Manager is responsible for leading, coaching, and developing a Medical Representative team to execute business plans effectively within the assigned territory. This role ensures strong territory performance, customer engagement, and cross-functional collaboration in alignment with portfolio and business unit strategies within the pharmaceutical industry.
Key Responsibilities
Territory Management & Business Development
- Lead territory planning and execution to achieve or exceed sales and performance targets.
- Drive business growth by optimizing team productivity and ensuring effective field force execution.
- Ensure all territory activities are aligned with company strategy and business priorities.
- Maintain and validate customer database accuracy and relevance.
- Manage product-related activities in the assigned territory, including scientific and educational engagement.
- Develop and maintain strong healthcare networks and partnerships with key stakeholders.
People Management & Development
- Lead, coach, and develop Medical Representatives to enhance selling skills, product knowledge, and territory management capabilities.
- Conduct regular field coaching and performance feedback to improve team effectiveness.
- Motivate and build a high-performance team culture with strong accountability and execution mindset.
- Supervise and ensure adherence to agreed working plans and performance standards.
Cross-functional Collaboration
- Work closely with cross-functional teams to ensure effective delivery of customer-focused initiatives.
- Collaborate with Marketing, Market Access, and Customer Engagement teams to maximize product performance.
- Participate in regional meetings, national conferences, and company events to support business alignment and knowledge sharing.
Compliance & Governance
- Ensure all sales and field activities comply with company policies, ethical standards, and regulatory requirements.
- Train and reinforce Code of Conduct and internal guidelines within the team.
- Monitor compliance in daily operations and ensure proper execution across the territory.
Requirements
- Bachelor’s degree in Pharmacy, Medicine, or related healthcare/science disciplines.
- Minimum 5 years of experience in pharmaceutical sales as a Medical Representative.
- At least 3–5 years of people management or team leadership experience.
- Strong leadership, coaching, and team development skills.
- Good analytical thinking and problem-solving ability.
- Strong communication and stakeholder management skills.
- Ability to work in a dynamic, target-driven environment with high accountability.
- Good command of English and strong communication in Vietnamese.
Job Features
Job Category Pharmaceutical Contract Type Permanent Job Nature Fulltime Job Reference Unknown
Job Purpose The Area Sales Manager is responsible for leading, coaching, and developing a Medical Representative team to execute business plans effectively within the assigned territory. This role ens...View more
Job Purpose
The Tender Supervisor is responsible for leading and overseeing all tender-related activities to ensure timely, compliant, and successful participation in healthcare procurement processes. This role plays a key part in driving operational excellence, maintaining regulatory compliance, and supporting the company's business growth objectives.
Key Responsibilities
Tender Operations Management
- Manage and supervise the overall activities of the Tender Department to ensure achievement of assigned objectives and performance targets.
- Lead the planning, coordination, and execution of tender activities to maximize tender success rates.
- Monitor tender timelines and ensure all submissions are completed accurately and on schedule.
Process Governance & Compliance
- Develop, implement, and continuously improve tender processes, policies, and standard operating procedures.
- Ensure all tender activities comply with applicable laws, regulations, decrees, circulars, and company policies.
- Stay updated on changes in healthcare procurement regulations and provide guidance for effective implementation.
Tender System & Data Management
- Manage and maintain the Tender Web system, ensuring timely, accurate, and complete updates of tender-related information.
- Ensure the integrity and accuracy of tender data and documentation.
Strategic Planning & Budget Control
- Contribute to the development of departmental strategies and operational plans aligned with company objectives.
- Develop, monitor, and control departmental budgets and operating expenses.
- Manage allocated resources effectively to optimize operational performance and productivity.
Reporting & Stakeholder Collaboration
- Prepare and submit regular and ad-hoc reports as required by principals and direct management.
- Collaborate closely with internal stakeholders to ensure smooth execution of tender-related activities.
- Support the implementation of company policies, procedures, and initiatives related to tender operations.
Team Leadership
- Lead, coach, and develop team members to enhance capabilities and performance.
- Foster a positive and collaborative working environment that encourages accountability, continuous improvement, and professional growth.
- Perform other duties as assigned by the Direct Manager.
Requirements
Education
- Bachelor's degree in Pharmacy, Business Administration, Healthcare Management, or other relevant disciplines.
Experience
- Minimum 3 years of experience in a similar supervisory role.
- Experience in pharmaceutical tenders and/or medical devices procurement is highly preferred.
Skills & Competencies
- Strong knowledge of healthcare tender processes and procurement regulations.
- Good leadership, communication, stakeholder management, and problem-solving skills.
- Strong organizational skills with high attention to detail and accuracy.
- Professional, proactive, and able to work effectively under pressure.
- Good command of English and proficiency in relevant business software and systems.
Job Features
Job Category Pharmaceutical Contract Type Permanent Job Nature Fulltime Job Reference Unknown
Job Purpose The Tender Supervisor is responsible for leading and overseeing all tender-related activities to ensure timely, compliant, and successful participation in healthcare procurement processes....View more
Job Purpose
The (Senior) Brand Manager will be responsible for driving brand performance within the CVRM/ or Biologics therapeutic area. The role focuses on translating brand strategy into effective execution, leveraging data-driven insights, cross-functional collaboration, and omnichannel marketing to maximize business outcomes, patient access, and brand growth.
Key Responsibilities
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Brand Strategy & Business Performance
- Develop and execute brand strategies to achieve business objectives, including sales performance, P&L targets, and pre-launch excellence.
- Define brand vision, positioning, narrative, KPIs, and content strategy aligned with global direction.
- Anticipate market trends and identify opportunities and risks based on data and insights.
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Brand Plan Execution
- Lead end-to-end execution of brand plans to ensure delivery of strategic goals.
- Design and implement customer engagement plans across multiple channels (omnichannel approach).
- Develop and manage content calendar, ensuring consistent and impactful brand communication.
- Drive service and customer journey improvements to enhance brand experience.
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Cross-functional & External Collaboration
- Work closely with cross-functional teams (Medical, Sales, Market Access, Regulatory, Finance) to ensure seamless execution of brand initiatives.
- Manage external agencies and vendors to deliver high-quality marketing campaigns.
- Optimize partnerships and ensure alignment with global and local requirements.
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Customer, KOL & Market Engagement
- Engage and manage KOLs to gather insights and support brand development.
- Lead customer segmentation, targeting, and value proposition design.
- Build strong stakeholder relationships to support brand objectives and market access strategies.
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Digital & Omnichannel Marketing
- Develop and execute digital marketing strategies and omnichannel campaigns tailored to customer needs.
- Optimize digital tools and platforms to enhance engagement and customer experience.
- Leverage AI and data-driven tools to improve marketing efficiency and execution effectiveness.
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Market Intelligence & Analytics
- Analyze market research, customer insights, and competitive landscape to support strategic decision-making.
- Monitor performance metrics and provide actionable insights for continuous optimization.
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Financial & Project Management
- Manage brand budgets, financial planning, and resource allocation effectively.
- Ensure timely execution of projects within scope, budget, and timeline.
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Team Development & Leadership
- Coach and develop direct reports, supporting their career growth and capability building.
- Foster a collaborative, high-performance team culture across functions.
- Lead by influence in a matrix organization.
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Compliance & Governance
- Ensure all marketing activities comply with AZ global policies, local regulations, and industry codes of conduct.
- Maintain high standards of ethical marketing practices.
Core Capabilities
- Analytical Thinking: Ability to interpret data and translate insights into actionable strategies
- Creative Problem Solving: Strong judgment and innovative thinking in complex situations
- Collaboration & Influence: Effective stakeholder management in matrix organizations
- Resilience: Ability to perform under pressure and manage multiple priorities
- Learning Agility: Continuous development of scientific and therapeutic knowledge
Required Qualifications & Experience
- Bachelor’s degree in Pharmacy or Medicine (or related scientific field)
- Minimum 3+ years of experience in pharmaceutical brand management with proven campaign execution success
- Strong understanding of regulatory frameworks and marketing compliance in pharma
- Experience in cross-functional project management within complex organizations
- Strong communication, presentation, and stakeholder engagement skills
- High attention to detail, accountability, and execution excellence
Job Features
Job Category Pharmaceutical Contract Type Permanent Job Nature Fulltime Job Reference Unknown
Job Purpose The (Senior) Brand Manager will be responsible for driving brand performance within the CVRM/ or Biologics therapeutic area. The role focuses on translating brand strategy into effective e...View more
